Your Privacy Matters
Privacy Policy
We are committed to protecting your privacy and being transparent about how we handle your data.
Last updated: January 15, 2025
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:
• Account information (email, name)
• Payment information (processed securely via Stripe)
• Text content you analyze or humanize (processed but not permanently stored unless you save it)
• Usage data and analytics
How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
Data Security
We implement appropriate security measures to protect your personal information:
• All data is encrypted in transit (TLS/SSL)
• Sensitive data is encrypted at rest
• We use secure, SOC 2 compliant infrastructure
• Regular security audits and penetration testing
• Employee access is strictly controlled and logged
Data Retention
We retain your information only as long as necessary:
• Account data: Until you delete your account
• Analysis history: 30 days for free users, unlimited for premium
• Payment records: As required by law (typically 7 years)
• Logs and analytics: 90 days
You can request deletion of your data at any time.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
• Standard contractual clauses
• Compliance with GDPR for EU users
• Privacy Shield compliance where applicable
Your Rights
You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority
Updates to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by:
• Posting the new policy on this page
• Updating the "last updated" date
• Sending an email notification for significant changes
Account Deletion
To delete your account and all associated data:
1. Go to Settings in your dashboard
2. Click "Delete Account"
3. Confirm your decision
All your data will be permanently deleted within 30 days. This action cannot be undone.
Questions About Your Privacy?
Contact our privacy team at privacy@humanizeai.app